At J’s Backyard Grills, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you interact with our site.

• Personal Information: When you make a purchase, create an account, or contact us, we collect details such as your name, billing and shipping address, email address, phone number, and payment information.

• Usage Data: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, pages viewed, and the time and date of your visit.

2. How We Use Your Information

We use the collected data to provide, maintain, and improve our services, specifically to:

• Process and fulfill your orders, including sending order confirmations and shipping updates.

• Respond to your customer service inquiries and support requests.

• Improve our website, product offerings, and user experience.

• Send promotional emails, newsletters, and exclusive offers (you may opt out of these at any time).

• Detect and prevent fraudulent transactions or security incidents.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your information with trusted third-party service providers who assist us in operating our business, such as:

• Payment Processors: To securely process your transactions.

• Shipping Providers: To deliver your grills and accessories.

• Marketing Platforms: To manage our email communications (only if you have opted in).

These third parties are obligated to keep your information confidential and use it strictly for the services they provide to us.

4. Cookies and Tracking Technologies

Our website uses “cookies” to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, keep track of items in your shopping cart, and analyze site traffic. You can adjust your browser settings to decline cookies, but this may affect certain functionalities of our site.

5. Your Data Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request the deletion of your personal information.

• Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

J’s Backyard Grills
14575 East 11 Mile Road Warren, MI, USA
Email: info@jsbackyardgrills.com